Leadership Training Programs

Managing Multiple Generations in the Workplace

Conflict in the workplace?  Losing talent because of a lack of promotional opportunities? Generational stereotypes obstructing communication and productivity?  You’re not alone.

Today’s workforce is more diverse than ever, combining four generations with distinctly different values, attitudes, and work expectations.

So if age doesn’t pop into your head when you hear the phrase “diversity in the workplace,” then you better start thinking about how different generations in your workplace affect productivity.

Why should I care?
As you know, managing multiple generations is challenging.  But not managing them properly is a sure-fire way to bring your company’s progress to a screeching halt.  Do you really want to deal with misunderstood communication and the mistakes it breeds? Do you want to lose valuable input from talented employees?  How do you feel about high-volume turnover?

Those employees newer to the workplace often feel that leaders focus on their lack of experience and don’t appreciate their efforts, while more mature generations can feel that newer employees lack respect and a traditional work ethic.  Though the values and attitudes of each group can vary greatly, you don’t want to promote misconceptions, biases, and inherent conflict.  If you aren’t putting any effort into finding and working with the unique strengths of each generation, you’re missing out.

What can I do?
In the past, generation differences were easily sorted out by a traditional hierarchy.  Today, organizations are flatter and employees work in teams.  People are looking for the right kind of environment, where leaders engage them instead of using “command and control” leadership.

Our Managing Multiple Generations in the Workplace leadership training workshop helps teams identify generation gaps in your workplace while capitalizing on generational differences and similarities.  By better understanding these fundamental differences, you’ll achieve maximum cooperation and productivity while retaining talented employees from all generations.

What will I gain?
Leadership training workshop participants identify the needs and motivations of different generations in your workplace to better understand the dynamic between each group.  They’ll also learn to use leadership skills to create and sustain a culture that not only brings people of all ages into your workplace, but keeps them there. Among other things, you’ll:

• Learn how negative stereotypes can limit innovation
• Find out what causes newer employees to job-hop
• Debunk common misperceptions of each generation
• Get to the bottom of generational conflict – and use immediately applicable techniques to channel conflict into business solutions
• Create vibrant entrepreneurial leaders from all generations throughout your company

[Back to Leadership Training Main]