Leadership Training Programs

Performance Management

Let's face it...traditional employee performance reviews don't work.

Unfortunately, too many managers view them as a necessary evil-an interruption in an already too busy routine. It often becomes a once-a-year, check-the-box activity, rather than a summary of the coaching and feedback discussions that should have occurred throughout the year.

How Should Performance Reviews Work?

Done properly, performance reviews allow you to develop your existing workforce, shape the culture of your organization, and get more things done.

Good reviews include:

  • Sincere focus on developing the person being reviewed
  • Two-way dialogue
  • Discussion of talents and skills along with development areas
  • Action planning for goal achievement, both organizationally and personally
  • Powerful yet simplistic system that is easy to use

You, Too, Can Be A Better Manager!

By using KEYGroup's systematic approach effective leaders clarify their expectations and motivate employees to achieve optimal performance levels. Using this approach is also an excellent way to support talented employees and cultivate future leadership.

What will I gain?
Implementing a performance management system lets you:

  • Get to know your employees better—their motivators, their focus, and their vision for the organization and their own future.
  • Receive valuable insights on what’s going on in an employee’s corner of the company.
  • Elevate communication to an art form.
  • Set expectations and measures for employee performance.
  • Give constructive feedback that helps employees to become more efficient.
  • Increase organizational productivity.
  • Use the opportunity to acknowledge employees’ contributions and strengths.
  • “Set the bar” higher every six months to every year . . . creating a natural structure for employee growth.
  • Retain precious human capital.

MODULE ONE
Hot to Understand the Performance Management Process

How Does It Work? First, you have to know what goes into the process.  You’ll learn the components that comprise an effective performance management system.

Check Out Your Options Explore traditional and contemporary practices.

Taking a Closer Look at Roles Understanding your role in the process is crucial to improving performance management.  You’ll examine both manager and employee roles and gain a new perspective on the dynamic.

Weighing in the Consequences There is good and bad in everything.  This exercise lets you consider the cautions and benefits of performance management so that you know what to expect.

How Do I know If It's Wrong?

Setting Great Goals Great goals are measurable, plain and simple.  Learn how to determine what constitutes a measurable expectation and how to select appropriate indicators of progress.

Writing the Right Objectives Once you’re familiar with what makes an objective measurable and effective, you’ll explore the differences between activity-oriented and results-oriented objectives in this leadership training session.

Planning Ahead Review your options for job analysis and mutual input tools, as well as the right formats for setting measures.

Learning by Doing In this activity, all participants practice writing measurable expectations, followed by a group critique to see what works and what doesn’t.

MODULE TWO
Coaching and Motivating Others – the KEY to Success

What is coaching? Participants learn the process of coaching and what it means to be a coach, exploring the parameters of what a coach does and doesn’t do.

Looking to role models Reviewing a coaching success story from their own lives allows participants to understand the positive effects of coaching from a different point of view.

Practice makes perfect Conducting a skill practice helps participants understand the strengths and weakness existing in their current motivational environment and how to improve things.

Bringing Coaching Models to Life

What does a coaching model look like? Our templates and guidance help participants to understand the components of effective coaching models and how to tailor them to their workplace.

Three ways coaching can improve your workplace Participants review coaching models to handle different situations that are perfect opportunities for coaching.

Resolving problems Taking action through coaching models to effectively fix problems in the workplace.

Giving Corrective Feedback Learn five steps to feedback that inspire instead of irk.

Providing Recognition Giving credit where credit is due is one of the best ways to motivate employees toward increased productivity.

Honing and Cultivating Coaching Skills

When the going gets tough … great coaches get going.  Whether an employee is hostile or simply underperforming, we’ve got the tips and tricks you need to effectively deal with sticky situations.

Learning from success Providing recognition is a great way to discuss why things went well and how to incorporate lessons learned to ensure future success.

Establishing goals that motivate Great coaches provide guidance and structure for employees that drive them and keep them interested.

MODULE THREE
Employee Reviews >> The Right Way!

Avoiding Common Pitfalls Every journey has some bumps in the road, so you’ll want to prepare ahead of time for any problems you may encounter in your performance reviews.

Reviewing Data and Documenting Performance Documentation is key to performance management.  With black and white evidence of measurable standards that have or haven’t been met, tracking progress is easy.

Anticipating Employee Self-Evaluation Documenting employee performance progress is also crucial in the event that an employee disagrees with your review.  By keeping your reviews and records objective and measurable, you can ensure that you’re reviewing your employees fairly.

Evaluating Performance: Legal Guidelines and Tips

Understanding Legal Guidelines You may be toeing the line without even knowing it!  Review legal guidelines that apply to your organization to make sure everything gets done right.
Setting the Right Climate If you don’t take this meeting seriously, no one else will either. 

Follow our tips to conduct your performance reviews in a comfortable yet professional manner.

Conducting the Session We’ll walk you step-by-step through how an effective performance review takes place, from start to finish.

MODULE FOUR
Conducting Individual Practice and Feedback

See For Yourself Participants prepare a 10 minute videotaped practice review discussion, defining at least one performance element that needs work and one that has already improved.  Instructors give feedback on your strengths and weaknesses, as well as recommendations for the future.

[Back to Leadership Training Main]

 

Leadership Training Programs

Communicating Artfully

Presenting With Impact

Corporate Team-Building

Resolving Conflict Constructively

Performance Management

Managing Multiple Generations in the Workplace

Tapping Your Creativity

Propelling Change

Stress Management

Retaining Your Top Talent

All-Inclusive Leadership Package

Building High Performance Teams Package

Gold Customer Service Package for Teams


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