Our Clients Tell It Like It Is “We are extremely pleased with the services that KEYGroup® provides us. The “influencing others” and “presenting ideas persuasively” skills help our technical experts to communicate effectively to their customers to portray a polished professional image and to recommend win-win solutions. KEYGroup® is able to quickly assess participant needs and to focus on skills that make a difference.” “Your sessions not only met the specific needs of our organization by providing methods/techniques for conflict solutions, negotiation, team decision-making and communications, but they did much more. The sessions provided insight into the various styles of managers, and helped us to perform as a “whole team.” Long after the training I still hear staff making references to material learned and discussed during your session.” “The KEYGroup staff worked with us to develop leadership competencies in our key managers. They listened to our needs; custom designed a program with our input and delivered results that made a difference in how managers achieved their goals and objectives.” “KEYGroup’s staff worked very effectively with our people. The way they evaluate participants’ individual strengths and areas for development is superb. Their method of providing direct feedback for practical techniques helps individual participants improve their job performance. KEYGroup is very well received here and continues to add value to our department.” “…Significant impact on our organization...helped us to reduce grievances by 80 percent.” “It’s great to have a resource like KEYGroup® that knows our organization and can prepare and customize training programs and interventions for us, often with minimal direction and on short notice. We consider them a part of our training staff.” “My senior staff and HR managers completed the HBDI Instrument and utilized the results to adapt our communications styles when working with each other. I was pleased with the results of the program as it gave us a better understanding of our own and each other’s performance along with our strengths and developmental opportunities. Our work with KEYGroup® gave us insight into how we perform together as a team”
|